Before we found Brookside Home Care, we were distraught, stressed, overwhelmed and fearful! Mom needed more care than Dad, myself or my siblings could provide. Once we started working with Brookside, what a relief! Thank God for Brookside and Tonya and Barbara. We were able to focus on organizing the household needs and doctor’s appointments as well as resuming our normal work patterns. Barbara and Tonya provided much needed time for my Dad to rest as well as for me to be with my family.
We used Brookside for 7 months. We had two care providers.
Barbara - I don’t know what I would have done this past year without Barbara! Barbara was a smart, genuinely caring professional and went beyond in her encouragement for my Mom. I felt as if no one could care for my Mom and Dad better than Barbara did. She spent a lot of time with my Mom and Dad. My Mom has improved so much, gained weight and walks with minimal assistance because of Barbara and her kindness and care. Barbara also provided companionship and advocated for my mom while she was in the Rehab Center, giving her 1:1 care, reporting doctor visits and care to family, encouraging meals and being a caring face everyday during that difficult time. Thank You Barbara!
Tonya – Tonya kept Mom safe! I couldn’t manage staying at my parents overnight. Tonya provided companionship, provided medication reminders and made sure my mom stayed on the appropriate medication schedule. Her professionalism gave my Dad the security to rest. She reported dangerous situations to us and provided supervision which prevented Mom from falling and kept her safe, all from 7PM to 7AM. Thank You Tonya!
Thank you Robert, for your good listening. You took the time to really listen to our needs and to communicate with both my family and your care providers. It really relieved so much stress at a difficult time. I appreciated the fact you were always available for questions. The introduction you provided for your care givers made us feel secure that we made a good choice right from the beginning….And we did!
Margaret from Baldwin